Independent QA for law firm software implementations. We have worked inside Intapp Billstream and Elite 3E rollouts and know exactly where these projects go wrong.
Legal billing, matter management, and client data systems are the operational backbone of a law firm. A failed implementation or broken integration does not just slow things down. It risks client billing errors, compliance exposure, and firm reputation.
Billing errors cost firms revenue and client relationships
Every calculation, rate table, and time entry must be validated against the source of truth. A single misconfiguration in a billing rule can silently compound across thousands of transactions before anyone notices.
Moving years of client data is a single-point-of-failure
A migration error can mean lost matters, billing gaps, or broken client records. Row-level validation is not optional. It is the only way to confirm that the data coming out matches what went in.
Every integration touchpoint is a potential failure point
Legal platforms connect to accounting systems, CRM tools, document management, and court filing portals. Every touchpoint must be tested end-to-end, not assumed to work because individual components pass in isolation.
Misconfigurations during implementation carry serious risk
Firms handle privileged client data under strict confidentiality obligations. Security gaps introduced during a platform rollout (misconfigured access controls, unencrypted exports, stale test data in production) are not theoretical. They happen, and they are expensive.
Three core capabilities purpose-built for legal platform implementations and ongoing release cycles.
Row-level validation of migrated and converted client, matter, time, and billing data. We cross-reference source and target systems field by field across full system conversions and incremental migrations. Nothing gets left behind, duplicated, or silently corrupted.
Embedded QA throughout go-live. We build test plans, run UAT cycles, validate integrations, and deliver a signed-off release report. Your stakeholders get a defensible record, not just a verbal "it works."
QA does not stop at go-live. We provide ongoing post go-live support: regression testing after patches and updates, smoke testing after configuration changes, and a standing resource your team can call on when something needs to be validated before it reaches production.
We know how these systems behave: their edge cases, integration patterns, and the test scenarios that matter most at go-live.
Billstream, Time, Walls, Open
Hands-on experience with Intapp's billing pipeline, time capture, walls configuration, and Open across multi-office global rollouts.
Practice management & billing
Matter lifecycle testing, billing workflow validation, and integration testing against GL and third-party systems including payroll and HR platforms.
HR system integration with Elite 3E
We have tested the integration between SAP SuccessFactors and Elite 3E at law firms, covering HR data flows, headcount syncing, and billing rate management end to end.
Expense & billing management
Hands-on testing of Chrome River at law firms: expense submission workflows, approval routing, policy rule enforcement, and integration testing against core billing systems.
Document management
Hands-on testing of iManage at law firm clients: configuration validation, document workflow testing, and integration testing alongside core billing and matter management systems.
Integration Builder, Power BI
Law firm tech stacks are never just one system. We test the integration layer connecting your platforms and validate the reporting built on top. We have done this with Integration Builder and Power BI in Elite 3E environments.
STS was brought in to performance test a Thomson Reuters Elite 3E implementation for a leading global law firm. The engagement covered load testing, stress testing, and infrastructure optimization across their billing, time entry, and matter management workflows.
We validated the system under 600+ concurrent users, identified database bottlenecks that improved efficiency by 50% under peak load, and delivered production-ready infrastructure specifications. The same methodology was applied to their Intapp integration layer.
Read the full case studyWe know these platforms. Tell us what you are implementing and we will tell you exactly what needs to be tested and where the risk is. One conversation is usually enough to know if we are the right fit.