Privacy Policy

STS Software QA Consulting ("STS," "we," "us," or "our") is a Toronto-based software quality assurance consulting firm. This Privacy Policy explains how we collect, use, and protect information you provide when you visit teamsts.ca or contact us.

1. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, and company name when you submit a contact form or request a consultation.
• Usage data: IP address, browser type, pages visited, and referring URLs collected automatically via analytics tools.
• Communications: messages you send us via email or our contact form.

We do not collect payment information directly. We do not sell your personal information to third parties.

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide requested services.
• Send relevant updates about our services (with your consent).
• Improve our website and understand how visitors use it.
• Comply with applicable legal obligations.

3. Cookies and Analytics

Our website uses cookies and similar tracking technologies to analyze site traffic and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

We may use third-party analytics services (such as Google Analytics). These services have their own privacy policies governing data use.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with trusted third-party service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements. We may also disclose information when required by law.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

Canadian residents may also have rights under PIPEDA (Personal Information Protection and Electronic Documents Act). To exercise any of these rights, contact us at quality@teamsts.ca.

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

Questions about this Privacy Policy? Contact us at:

• Email: quality@teamsts.ca
• Phone: (647) 896-5808
• Address: Toronto, Ontario, Canada