Patient safety starts with software that works. STS provides healthcare software testing for EHR systems, care coordination platforms, and digital health tools built to the standard the industry demands.
A bug in a healthcare platform is not a UX annoyance. It can delay care, expose patient data, or take down workflows that clinicians depend on mid-session. That changes how we approach the work.
A bug in care coordination is not just a bug
In most software, a defect is an inconvenience. In healthcare, a defect in medication management or care coordination can affect what actually happens to a patient. That is a different kind of problem. We treat it that way.
PHI exposure has consequences well beyond the fine
A breach does not just bring a regulatory penalty. It breaks the trust patients placed in your platform. It ends client relationships. You cannot test for compliance after something has already gone wrong.
Downtime mid-session is time providers and patients do not get back
When an EHR goes down during an active session, providers do not get that time back. Neither do the patients waiting on them. The cost of finding that issue in testing is always lower than finding it in production.
Every connection to an external system is a place things can go wrong
Healthcare platforms connect to labs, pharmacies, insurance systems, and medical devices. When data does not move correctly between those systems, the failure is often invisible until it actually matters. Every one of those connections needs a test.
The three areas where healthcare QA goes wrong most often, and how we cover each one.
We validate every clinical workflow, form submission, alert trigger, and integration point on your platform. Every release cycle gets full regression coverage. No shortcuts, no skipped paths.
Healthcare platforms see real volume spikes during flu season, ER surges, and enrollment periods. We test under those conditions before they happen in production, not after.
Clinical tools need to work for everyone on staff and every patient using them. We test to WCAG 2.1 AA and explicitly validate HIPAA-sensitive data flows so compliance is proven, not assumed.
Clinical workflows, patient-facing products, and the integrations connecting them.
Clinical record workflows including documentation, order entry, prescriptions, and patient history tested across user roles and edge cases.
Appointment booking, secure messaging, results access, and account management tested across devices and real patient scenarios.
Provider workflows, cross-team handoffs, task routing, and external system integrations tested end to end across the full care cycle.
Video session reliability, scheduling logic, provider and patient workflows, and device compatibility tested against real usage conditions.
Mobile and web apps for symptom tracking, chronic condition management, and patient engagement tested across platforms, devices, and real user flows.
Claims workflows, eligibility checks, benefit management, and member account flows tested for accuracy, data integrity, and compliance.
STS embedded directly into the Grand Slam Ventures (GSV) Care Coordinator portal team to deliver end-to-end functional test coverage across the full release cycle. We tested claim task functionality and lab-to-fax workflows end to end, filing defects with full reproduction context and validating fixes before each release.
"The STS team was instrumental in helping us accelerate the maturity of our QA function here at Inkblot. They partnered with our internal QA team to create documentation, implement processes, and drive the adoption of tools that allowed us to leverage their leadership to develop our own QA expertise. STS is a first-rate partner for any product development team aiming to ship quality products to their clients!"
What STS delivered
Each service is scoped to what healthcare software actually demands: compliance requirements, clinical workflows, and the consequences when something fails. See all STS services.
Build a healthcare QA strategy around HIPAA and PHIPA requirements. We help you define coverage, set up test processes, and close compliance gaps before your audit.
We test patient workflows, care coordination flows, clinical data handling, and integration points across your platform. Every user path, not just the happy path.
WCAG 2.1 AA and AODA compliance testing for healthcare platforms that need to work for every patient and staff member, regardless of ability.
We simulate real-world volume spikes including flu season surges, enrollment periods, and concurrent user peaks to confirm your platform holds up when it needs to.
Automated regression suites for healthcare platforms with frequent release cycles. We build and maintain automation that keeps coverage consistent without slowing your team down.
Yes. We've embedded directly with healthcare technology teams to test HIPAA-regulated platforms. That means validating how PHI is stored, accessed, and transmitted, not just checking that buttons work. Compliance has to be tested on purpose. You can't assume it's covered because the system was built with good intentions.
Yes, and honestly that's how most of our engagements run. We show up in sprint planning, review acceptance criteria before dev starts, execute test cases during the sprint, and provide sign-off before close. We're in your Jira, your Azure DevOps, whatever your team already uses. No separate QA track running on its own timeline. We're just part of the sprint like everyone else.
Yes. We focus on how your application behaves across integration points. Does the data arrive correctly? Does it trigger the right actions? What happens when the third-party system is unavailable? That's what we're testing. We're not auditing the external platform itself. If you have specific integration scenarios that need coverage, we scope those out explicitly at the start so nothing slips through.
We use synthetic or anonymized data whenever possible. If you're in a situation where production-like data is unavoidable, we loop in your security and compliance team before we start. We define the access controls, environment boundaries, and data handling rules upfront. We don't store, copy, or move PHI outside the agreed test environment. And everyone on our side is briefed on your policies before they touch anything.
Yes. Web across browsers and screen sizes, mobile on both iOS and Android. For patient-facing features especially, we put together a device coverage matrix at the start and test against it explicitly. A workflow that passes on desktop doesn't automatically pass on mobile. We check both, separately, on purpose.
One conversation is usually enough to understand where your coverage gaps are and what it would take to close them. No pitch, no pressure.