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QA Consulting

QA Built Around
Your Team
From Day One

Bugs in production, missed releases, and no clear QA process are fixable problems. We embed with your team, build the structure, and give you the confidence to ship on time.

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Years experience
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Engagements delivered
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Industries served
When It Matters

Signs your team needs a QA consultant

Most teams don't have a QA problem. They have a process problem. If any of these sound familiar, it's worth a conversation.

Releases keep slipping

Late releases compound. Every slip costs more than the last

Defects are surfacing late in the cycle, after dev is "done." At that point, fixes are expensive, re-testing takes days, and go-live dates move again.

Testing is informal and undocumented

No coverage trail = no sign-off defensibility

Developers test their own code with no consistent coverage criteria. There is no trail, no sign-off process, and no way to know what was actually verified before shipping.

Bugs are escaping to production

Every escaped defect erodes user trust

Your users are finding issues your team did not catch. Every escaped defect is a support ticket, a hotfix, and a hit to user trust that compounds over time.

Nobody can answer "is this ready?"

Shipping blind is not a strategy

Without defined exit criteria and documented coverage, release decisions become gut calls. The team ships and hopes, rather than ships and knows.

Compliance requirements are assumed, not verified

Unverified HIPAA/WCAG = legal exposure

WCAG, HIPAA, SOC 2, or data privacy requirements need to be tested against, not just acknowledged. Assumed compliance is a liability waiting to surface at the wrong moment.

Dev is growing, QA is not keeping up

QA debt grows faster than headcount

More developers means more code to verify. Hiring a full-time QA team takes months and carries overhead you may not need long-term. Embedded consultants close the gap immediately.

How We Work

How we run a QA engagement

Three phases that take your team from reactive bug-fixing to deliberate, documented quality.

01

Discovery

Week 1-2

We review your tech stack, release cadence, and current testing to find the biggest gaps. No test cases until we know what matters most.

QA audit Gap analysis Alignment
02

Strategy & Planning

Week 2-3

We define "ready to ship" for your product -- test plan, tool recommendations, and clear entry/exit criteria so no one guesses when a release is done.

Test plan Tool setup Release gates
03

Execution & Delivery

Ongoing

Structured test cycles, defects with full repro steps, and real-time collaboration with your developers. Nothing ships until coverage is complete.

Test execution Defect triage Release sign-off
Why STS

What makes STS
different

We have been doing this across healthcare, legal tech, fintech, and eCommerce since 2009. Here is what that experience looks like in practice.

Embedded, not outsourced

We work inside your Slack, Jira, and sprint cycles from day one. There is no handoff lag, no translation layer, and no separate "QA track" running behind your team.

Industry context included

We have tested healthcare portals against HIPAA requirements, legal billing systems handling millions in transactions, and cannabis platforms with strict regulatory constraints. The domain knowledge is already there.

You own everything we build

Every test case, defect report, and release sign-off document is yours. When the engagement ends, you have a working QA process, not a dependency on us to keep it running.

Structured for your situation

Long-term retainer, sprint-by-sprint support, or a focused pre-launch engagement. We scope the work to fit your team size, budget, and timeline rather than selling a fixed package.

Client outcomes
98%
Release confidence rate across engagements
-73%
Average defect escape rate reduction
100+
Engagements delivered on time
6+
Industries served

"STS has worked as Dotfusion's end-to-end QA and QC partner for over a year. They bring a proactive approach to problem-solving that has helped us identify and address potential issues early on, which has saved us a great deal of time and resources."

Arjuna Shankar
Partner, Dotfusion Digital

Trusted by leading organizations

Manyways Pound & Grain Akerna Shopify Partners Inkblot Global Law Firm Dotfusion

"The STS team are consummate professionals and their quality assurance process is rock solid. They provide not only a deep level of expertise in testing, both manual and automated, but they also bring project leadership with an approach that pulls deliverables into QA rather than waiting for them to arrive. It's nuance, but it makes a world of difference."

Karl Dionne
President & CEO, KPDI

"The STS team was instrumental in helping us accelerate the maturity of our QA function here at Inkblot. They partnered with our internal QA team to create documentation, implement processes, and drive the adoption of tools that allowed us to leverage their leadership to develop our own QA expertise."

YW
Yiwen
VP of Product, Inkblot Therapy
By the numbers
15+
Years in software QA
100+
Engagements delivered
6+
Industries served
-73%
Avg. defect escape reduction
Industries

Industries We Serve

We've worked in regulated, high-stakes industries long enough to know where the real risk lives in each one. Generic test coverage doesn't cut it here.

Healthcare

Patient portals, care coordination, clinical software

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Legal & Law Firms

Billing systems, Elite 3E, Intapp, matter management

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Cannabis & CPG

Regulated platforms, POS systems, compliance workflows

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Fintech

Payment infrastructure, financial data platforms

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eCommerce

Transaction flows, mobile checkout, platform migrations

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FAQ

Frequently asked questions

The most common trigger is a bad release: bugs escaped, users complained, and the team had no clear record of what was actually tested. But the better time to engage is before that happens. Specifically: before a major launch, before you scale the dev team, or when your release cadence is increasing faster than your QA coverage. The earlier you put structure in place, the cheaper quality problems become to prevent.

On a typical day, an STS consultant is writing or executing test cases, filing defects in your tracking tool with full reproduction steps, attending sprint planning to review acceptance criteria before development starts, and producing coverage reports you can share with stakeholders. They work in your Jira, TestRail, or Xray instance and communicate directly with your dev and product teams. There is no separate reporting layer or weekly status call where information goes to die.

Short engagements (6 to 10 weeks) are scoped around a specific launch or release cycle. Longer retainers (6 to 18 months) are for teams that want ongoing embedded QA coverage as their product evolves. We scope based on your release frequency, product surface area, and team size. Most clients who start with a fixed project end up extending because the coverage pays for itself quickly.

Yes, and this is how most of our engagements are structured. We join your standup, work in your sprint board, and coordinate directly with your developers when defects need clarification. We are not a separate external team sending reports. The goal is to function like a QA hire without the recruiting process, ramp time, or long-term overhead.

Healthcare, legal technology (billing systems, matter management, integrations with platforms like Elite 3E and Intapp), fintech, eCommerce, and cannabis. These verticals have meaningfully different compliance and quality requirements. A consultant who only knows how to test software is less useful than one who understands why a specific workflow matters in your industry.

Let's talk

Tell us what you're
working with

A 30-minute call is usually enough to diagnose the problem and give you a clear picture of what we would do. No pitch deck, no obligation.

Get a Free Consultation See our approach